AT&T Telephone Trimline User Manual

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10
IN CASE OF DIFFICULTY
If you have difficulty operating this phone, try
the suggestions below. For Customer Service,
visit our website at www.telephones.att.com or call
1 800 222-3111. Please retain your receipt as
your proof of purchase.
No Dial Tone
• Make sure all plugs are connected properly.
Inspect the line cord connections at the modular
jack and at the telephone. Also inspect the coiled
handset cord connections at both ends.
• Unplug the telephone and connect it to another
modular jack. If it still does not work, try another
telephone; if neither telephone works, the problem
is not in your telephone. The trouble may be
caused by local telephone company lines, central
office equipment, or the wiring in your home.
Calls Cannot Be Dialed, Or Are Dialed Slowly
This product comes set in the tone (TT) mode.
Make sure you choose the correct dialing method
(TT or DP); touch tone dialing will not work if you
have dial pulse service.
If you have tone dialing service, you can use either
tone or dial pulse mode. If you set the switch to TT,
numbers are dialed much more quickly.
You Can Hear the Other Party, but Other Party
Can’t Hear You
• The Mute feature might be activated.
Try pressing . If this doesn’t work,
try pressing again.
• If you program a number into memory while on
a call, the other party will be unable to hear you.
PROG/MUTE
PROG/MUTE

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