Canon Camcorder XA25 User Manual

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Troubleshooting
167
Wi-Fi error Incorrect encryption method
- Make sure the camcorder and access point are using the same authentication/encryption
method.
- If the access point is using MAC address filtering, enter the camcorder’s MAC address in the
access point’s configuration screen.
Wireless communication is not working correctly
- Cordless phones, microwave ovens, refrigerators and other appliances may interfere with the
wireless signal. Try using the camcorder in a location farther away from such appliances.
- Turn off the camcorder and access point. After a short while, turn them on again and perform
the Wi-Fi network setup again. If the problem persists contact a Canon Service Center.
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