Canon Camcorder XA20 User Manual

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of 187
 
Troubleshooting
158
Cannot mark individual scenes/photos in the index screen with a checkmark !
- You cannot select more than 100 scenes/photos individually. Select the [All Scenes] or [All
Photos] option instead of [Select].
Indicators and Onscreen Displays
lights up in red.
- Battery pack is exhausted. Replace or charge the battery pack.
appears on the screen.
- The camcorder cannot communicate with the battery pack attached so the remaining battery
time cannot be displayed.
The tally lamp does not light up.
- Change the q > [Tally Lamp] setting to [On].
The tally lamp flashes quickly (4 flashes per second).
- The battery pack is exhausted. Replace or charge the battery pack.
- The memory card is full. Delete some recordings (A 103, 113) to free some space or replace
the memory card.
6/7 lights up in red.
- The memory card is full. Delete some recordings (A 103, 113) to free some space or replace
the memory card.
/ lights up in red.
- A memory card error occurred. Turn off the camcorder. Remove and reinsert the memory card.
Initialize the memory card if the display does not change back to normal.
Even after stopping recording, the ACCESS indicator does not go off.
- The scene is being recorded on the memory card. This is not a malfunction.
The red POWER/CHG indicator flashes rapidly (one flash at 0.5-second intervals).
- The temperature of the battery pack is outside its operating range (approximately 0 – 40 °C
(32 – 104 °F)). Remove the battery pack, warm it or let it cool down, as necessary, and try
charging it again.
- Charge the battery pack in temperatures between approximately 0 °C and 40 °C (32 °F and
104 °F).
- The battery pack is damaged. Use a different battery pack.
- Charging has stopped because the compact power adapter or the battery pack is faulty.
Consult a Canon Service Center.
Picture and Sound
The screen appears too dark.
- Adjust the brightness with the q > [OLED Brightness] or [VF Brightness] setting.
Screen displays turn on and off repeatedly.
- The battery pack is exhausted. Replace or charge the battery pack.
- Remove the battery pack and reattach it correctly.
Abnormal characters appear on the screen and the camcorder does not operate properly.
- Disconnect the power source and reconnect it after a short time.
Video noise appears on screen.
- Keep a distance between the camcorder and devices that emit strong electromagnetic fields
(plasma TVs, cellular phones, etc.).
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