Canon Camcorder XA20 User Manual

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of 187
 
Troubleshooting
159
Horizontal bands appear on the screen.
- This is a phenomenon typical of CMOS image sensors when recording under some types of
fluorescent, mercury or sodium lamps. To reduce the symptoms, set the recording program to
[Programmed AE] or [Shutter-Pri. AE] (A 66). This is not a malfunction.
Viewfinder picture is blurred.
- Adjust the viewfinder with the dioptric adjustment lever (A 25).
No picture appears on the viewfinder.
- Pull out the viewfinder to activate it.
Audio cannot be recorded.
- When using a microphone connected to the MIC terminal, make sure the microphone is turned
on. Also, make sure its battery is not exhausted.
- The INPUT terminal ON/OFF switch is not set correctly (A 80) or the audio recording level is
not set correctly (A 82).
- An external microphone that requires phantom power is connected to an INPUT terminal. Set
the sensitivity switch for that terminal to MIC+48V (A 86).
Sound is distorted or is recorded at lower levels.
- When recording near loud sounds (such as fireworks, shows or concerts), sound may become
distorted or it may not be recorded at the actual levels. Adjust the audio recording level
manually (A 82).
The picture is displayed correctly but there is no sound from the built-in speaker.
- Speaker volume is turned off. Adjust the volume (A 101).
- If the STV-250N Stereo Video Cable is connected to the camcorder, disconnect it.
Memory Card and Accessories
Cannot insert the memory card.
- The memory card was not facing the correct direction. Turn the memory card over and insert it.
Cannot record on the memory card.
- The memory card is full. Delete some recordings (A 103, 113) to free some space or replace
the memory card.
- Initialize the memory card (A 38) when you use it with the camcorder for the first time.
- The LOCK switch on the memory card is set to prevent accidental erasure. Change the position
of the LOCK switch.
- A compatible memory card must be used to be able to record movies on a memory card
(A 37).
- The folder and file numbers have reached their maximum value. Set > [File Numbering]
to [Reset] and insert a new memory card.
The wireless controller will not work.
-Set q > [Wireless Remote Control] to [On].
- Replace the battery of the wireless controller.
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