Canon Camcorder XF200 User Manual

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of 246
 
Troubleshooting
226
Cannot transfer files to FTP server.
- Check that there is enough available space in the data storage device (hard disk, etc.) that contains the destination
folder on the FTP server.
Check the Media.
- An error occurred with the recording media while files were being transferred to the FTP server. Check the recording
media from which you are transferring files and try the FTP transfer operation again.
Check the network configuration.
- The camcorder could not connect to the network using the current settings. Check that the network settings are
correctly configured (A 215).
File transfer was not completed.
- The camcorder was turned off while the last FTP transfer operation was still in progress. Transfer the files again
(A 189).
FTP server not found.
- The FTP server could not be found. Check the FTP server settings (A 189).
FTP transfer error. File transfer was not completed.
- An error occurred while transferring files to the FTP server. Turn then camcorder and the FTP server off and then on
again and try again the FTP transfer.
IP address conflict
- Another device on the same network has the same IP address assigned to the camcorder. Change the IP address of
the conflicting device or the camcorder.
LAN cable not connected.
- You attempted to connect to a wired network but the LAN cable is not connected. Check that the LAN cable is
correctly connected to the camcorder's LAN terminal and to the LAN port on the network device.
Memory card cover was opened so network functions will be interrupted.
- The CF card slot cover or SD card slot cover was opened while the recording media was being accessed. Stop the
network function in use and end the network connection.
Multiple access points detected. Try the operation again.
- There are multiple access points sending out a WPS signal at the same time. Try the operation again later or perform
setup using the [WPS: PIN Code] or [Search for Access Points] option (A 175).
Network connection terminated
- An error occurred on the access point or connected device. Check the network or connected and try connecting
again.
- The Wi-Fi signal became too weak and the wireless connection was lost. Wait a moment or turn off other devices in
the area that may be interfering with the Wi-Fi signal and then try connecting again.
Network is not working correctly
- There’s a hardware problem with the camcorder’s network related circuitry. Try turning the camcorder off and the on
again. If the problem persists, consult a Canon Service Center.
No access points found
- The camcorder searched for active Wi-Fi networks (access points) in the area but none were found. Make sure the
access point is working correctly and try connecting again.
- The access point is operating in stealth mode. Deactivate the stealth function in the wireless router (access point)
settings.
- The connection wizard may not be able to find the access point if MAC address filtering is activated. Check the
[Network Settings 1/10] status screen (A 215) and make sure to add the camcorder’s MAC address to the list of
approved wireless devices in the wireless router (access point) settings.
No files available for transfer.
- All the files selected for transfer have already been transferred to the FTP server.
Unable to complete WPS.
- The access point’s encryption method is set to [WEP]. Wi-Fi Protected Setup (WPS) cannot connect to access points
set to this encryption method. Change the access point’s encryption method or use another connection method
(A 174).
Unable to complete WPS. Try the operation again.
- More than 2 minutes passed between activating WPS on the access point and selecting [OK] on the camcorder. Start
over the WPS procedure from the beginning.
- The WPS button was not held down long enough. Refer to the instruction manual of your wireless router. When using
WPS to make a wireless connection, keep the WPS button held down until the wireless router’s WPS function is
activated.
C OPY

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