Canon Camcorder XF200 User Manual

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Troubleshooting
English
Unable to connect
- Could not connect to the access point or network device selected.
- Cordless phones, microwave ovens, refrigerators and other appliances may interfere with the wireless signal. Try using
the camcorder in a location farther away from such appliances.
Unable to obtain an IP address
- If you are not using a DHCP server, connect using the [Manual] option and enter the IP address using the [Manual]
option (A 178).
- Turn on the DHCP server. If it is already on, make sure it is functioning properly.
- Make sure the address range for the DHCP server is sufficient.
- If you are not using a DNS server, set the DNS address to [0.0.0.0].
- Set the DNS server’s IP address in the camcorder.
- Turn on the DNS server. If it is already on, make sure it is functioning properly.
- Make sure that the DNS server’s IP address and the name for that address are correctly configured.
- If you are using a wireless gateway router, make sure all of the devices in the network, including the camcorder, are
configured with the correct gateway address.
Wi-Fi authentication unsuccessful
- Check the access point’s authentication/encryption method and encryption key and change the camcorder’s Wi-Fi
settings (A 181) as necessary.
Wi-Fi cannot be used while the wireless microphone is attached.
- Wi-Fi connections cannot be used while an optional WM-V1 Wireless Microphone is attached to the camcorder.
Disconnect the WM-V1 from the camcorder and turn it off.
Wi-Fi error. Incorrect authentication method
- Check the access point’s authentication/encryption method and change the camcorder’s Wi-Fi settings (A 181) as
necessary.
Wi-Fi error. Incorrect encryption key.
- When the authentication mode was set to [WPA-PSK] or [WPA2-PSK], or the encryption method was set to [WEP], the
encryption key (WEP index) entered or its length (number of characters) is incorrect.
• When entering ASCII characters, enter 5 characters (64-bit encoding) or 13 characters (128-bit encoding). When
entering hexadecimal characters, enter 10 characters (64-bit encoding) or 26 characters (128-bit encoding).
Wi-Fi error. Incorrect encryption method
- Make sure the camcorder and access point are using the same authentication/encryption method.
C OPY

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